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One Call Alert In-Depth Review
In a nutshell: One Call Medical Alerts provides affordable 24/7 monitoring and medical assistance with a push of a button. Customers have their choice of personalized packages available that can be adapted to their needs. With One Call Alerts, users can live independently at home with the comfort of knowing that help is nearby in case of an emergency.
One Call Alert In-Depth Review
In a nutshell: One Call Medical Alerts provides affordable 24/7 monitoring and medical assistance with a push of a button. Customers have their choice of personalized packages available that can be adapted to their needs. With One Call Alerts, users can live independently at home with the comfort of knowing that help is nearby in case of an emergency.
One Call Alert In-Depth Review

Overview

Serving protection and peace of mind for over two decades, One Call Alert provides seniors with medical assistance at the push of a button. Customers can choose personalized packages which create an emergency response system most suitable to their needs. One Call Medical Alert allows individuals to live independently in the comfort of their own homes knowing that, in the case of an emergency, they will receive the professional help they require.

Features We Like

Fall Detection

With falls causing the majority of injuries for seniors, One Call medical alerts ensures individuals safety is covered with their detection technology. All of their systems come with an optional fall detection installed. In the event of a fall at home, One Call Medical Alert will be alerted of the fall and take action by sending medical help immediately.

Medical Alert Button

You can't predict where an accident or fall may happen, so it's best to always stay protected just in case. For this reason, One Call Alerts provides their customers with a wearable button that they simply press for medical assistance.

Customize Emergency Contacts

While signing up for One Call Medical Alert, you will be asked to provide names and contact details of friends, relatives, or neighbors as a point of contact in the event of an emergency. This provides an extra layer of peace, so family, friends, and other loved ones will be informed if something happens.

Cost

One Call Alert offers three packages which all vary in price. You can choose from monthly, quarterly, or annual payment plans. The following costs are based on monthly plans:

In-Home Wireless

Don't worry if you don't have internet or landline at home, One Call provides an In-Home Wireless system featuring all the benefits of medical alarms without the need to utilize or install a landline. For just $19.95 per month, you can benefit from a range of medical alert features.

Mobile On-The-Go

Introducing a two-way communication system, where you can not only receive life professional medical assistance but also have the ability to respond. This feature develops a deeper understanding of each emergency. Mobile On-The-Go has been rated top value by Consumers Digest and costs just $27.45 per month.

Complete Protection

As One Call Alerts' most popular option, Complete Protection presents you with all you need to live happily and independently in your own home for just $30.79 per month.

Contract

One Call Alert believe in the well-being of their customers, so they are honest and upfront with their fees. They provide full-fee transparency with no hidden costs. Customers aren't tied down to require any long-term commitments and only pay for what they need and no more. No cancellation fees apply, meaning that you can cancel your subscription at any time. However, you are required to return the medical alarm system promptly after canceling. If customers are unhappy with the medical alert system, they can receive a full money-back guarantee up to 30 days after purchase with no liability.

Equipment

Once you sign up for One Call Medical Alert, expect to receive your system in the mail within 5 working days. All systems come ready to go. All you need to do is plug it in and it is activated.

Support is available 24/7 if you need assistance with setup. You can enjoy the benefits of a One Call Medical Alert within 10 minutes. All equipment provides customers with the technology they require to feel secure and protected in their own homes.

Each system has the option to add fall detection for an additional fee. Base units have a 600 to 1,000-foot range. If you opt for the mobile medical alarm, you can utilize this from anywhere, giving you that freedom while still feeling protected.

Customer Support

One Call Alert offers 24/7 support for their customers. Specialists deliver real-time professional medical assistance no matter where you are. You will be able to connect with a real-time operator and not have to face an automated system for help.

Their US-based customer service team provides professional support and medical advice at any time. If you have any further information or just wish to discover more about the company, you can connect with their customer service team 8 am - 6 pm CST Monday through Friday. Their customer care specialists will be more than happy to help.

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Pros
  • US-based monitoring
  • Personalized features
  • BBB Accredited with an A+ rating
Cons
  • No supporting mobile app
  • Limited battery life
  • Basic features
One Call Alert at a Glance
8.0 Editorial Score
Monitoring Services
8.0
Response times meet industry standards, providing solid and dependable emergency support
Health management features
8.0
Medication reminders and activity monitorin
Equipment Design
9.0
User-friendly designs that are practical and easy to use for everyday activities
Battery life
8.0
Battery life that can last several months
Contract flexibility
7.0
One to two-year contracts are common, but a prorated refund if service is canceled early.
Most Commonly Asked Questions About Medical Alerts
Medical alert systems are lifesaving devices that bring peace of mind to seniors and people of all ages who live alone and have medical conditions which may require emergency assistance.
Not sure which medical alert system is right for you? Find the answers to the most important questions about medical alert systems below to get started.
Who is the medical alert monitoring service right for?
Medical alert systems make sense for seniors and people of all ages that live alone or spend long periods of time alone and may require emergency medical assistance. This can include those with medical conditions such as epilepsy, stroke, seizures, heart conditions, or those with a history of falling. In the event of an emergency situation, the person can quickly contact operators to have them dispatch police, ambulance, or firefighters or alert designated caregivers and contacts.
How do medical alerts work?
Most medical alert companies provide a small button that can be worn as either a necklace, a bracelet/watch, or something that can be clipped onto a belt. In the event of a medical emergency, personal alert systems allow the user to quickly get in touch with someone to send help with the push of a button. The medical alert operator can converse with you via a two-way speaker system and will be prepared with all the important contacts including family, friends, physicians, etc. for effective and fast assistance in the event of an emergency. The operators can also dispatch emergency professionals such as the police, paramedics, or firefighters when necessary.
What kind of devices do medical alert systems include?
Medical alert solutions will offer a range of different devices that allow the user to instantly get help in case of a medical emergency. Medical alert systems offer different types of devices for at-home or on-the-go mobile alerts. One thing you should consider when buying a medical alert system is whether you want an in-home or mobile system. At-home systems usually connect to a landline but do not require one. For more active users, the mobile alert systems provide GPS-enabled systems with an unlimited range.
What are some important features to look for?
Water Resistance: Don't worry about getting your device wet while doing dishes or washing your hands with a water-resistant medical alert device. You can also have it nearby when showering in case of a fall.
- Lightweight: Make sure the device is comfortable to wear, so it won't be a nuisance to you.
- Battery Life: A device with a long battery life requires less maintenance and is more reliable in case of an emergency.
- Range: The device is useless if you have a medical emergency outside of the range distance because the signal won't reach the main station.
- Fall Detection: Most companies offer a fall detection feature for an additional monthly fee. The device will sense a fall and automatically contact the dispatch center like it would when the button is pushed.

Better Impression does not provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.
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